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SHIPPING, PICKUP & DIGITAL DELIVERY POLICY
Last updated: 02/20/2026
LashMi LLC (“Company”) provides both physical professional lash products and digital resources. This policy outlines how orders are processed, delivered, and handled.
ORDER PROCESSING
Orders are processed within 1–3 business days unless otherwise noted.
Business days exclude weekends and federal holidays.
During high-volume periods, restocks, or launches, processing times may extend slightly.
SHIPPING
Domestic shipping is fulfilled via USPS or other applicable carriers selected at checkout.
Delivery typically arrives 6–10 business days after processing, depending on carrier timelines and destination.
Tracking information will be provided once the order has shipped.
Once a package is transferred to the shipping carrier, LashMi LLC is not responsible for carrier delays, lost packages, delivery interruptions, or weather-related disruptions.
ADDRESS ACCURACY
Customers are responsible for entering the correct shipping address at checkout.
LashMi LLC is not responsible for orders shipped to incorrectly entered addresses.
If a package is returned due to incorrect address information, reshipment will require additional shipping fees.
LOCAL PICKUP (COLORADO)
Local pickup is available by scheduled coordination only at:
LashMi LLC
6650 S Vine St Suite L-70
Centennial, CO 80121
Pickup confirmation is required before arrival. Order confirmation must be presented at pickup.
PRODUCT STORAGE & HANDLING
All lash adhesives and products are stored in controlled temperature and humidity conditions prior to sale to maintain quality and performance standards.
Once a product leaves our facility, environmental conditions are outside of our control.
RETURNS, REFUNDS & EXCHANGES — PHYSICAL PRODUCTS
Due to hygiene and safety standards within the professional lash industry, all physical product sales are final.
Once an item leaves our facility, it cannot be returned.
If a product arrives visibly damaged, you must:
• Contact the shipping carrier immediately
• Notify LashMi LLC within 24 hours of delivery
• Provide photo documentation
Damage occurring in transit to your delivery address is the responsibility of the carrier. Goods must be examined upon receipt and noted with the carrier when applicable.
DIGITAL PRODUCT DELIVERY
Digital products are delivered electronically via instant download and/or email confirmation upon successful purchase.
Customers are responsible for entering the correct email address at checkout.
If access is not received, please contact:
lashmiilashes@gmail.com
DIGITAL PRODUCT LICENSE & DISCLAIMER
The LashMi Studio Client System and all digital resources sold through LashMi LLC are educational and operational templates intended for licensed beauty professionals.
These documents were refined and reviewed for use within LashMi LLC and are provided as a structural foundation to support business operations.
By purchasing and downloading these materials, you acknowledge that:
• LashMi LLC does not provide legal advice
• Laws and regulations vary by state and jurisdiction
• You are responsible for ensuring compliance with your local requirements
• Any modifications beyond replacing highlighted business identifiers (business name, address, logo, contact details) should be reviewed by your
own attorney.
Purchase grants a single-business-use license.
Redistribution, resale, reproduction, copying, or sharing of these materials in any format is strictly prohibited.
Due to the nature of digital downloads, all digital product sales are final.
DIGITAL PRODUCT USE & ACCESS
Digital products are intended for individual purchaser use only.
Access links may not be shared, distributed, resold, copied, or transferred without written permission from LashMi LLC.
Unauthorized distribution may result in revoked access and potential legal action.
ORDER REFUSAL
LashMi LLC reserves the right to refuse or cancel any order at its discretion, including suspected misuse, fraud, or violation of Terms & Conditions.
POLICY UPDATES
LashMi LLC reserves the right to update this policy at any time. Continued use of the SITE constitutes acceptance of any changes.
CONTACT
Email: lashmiilashes@gmail.com
Phone: (720) 568-0751
Instagram: @lashmiilashes