Privacy Policy | LashMi "I" Lashes

LashMi policy

Last updated August 2026

LashMi LLC respects your privacy and is committed to being transparent about how information is collected and used when you visit our website, make a purchase, contact us, sign up for updates, or otherwise interact with LashMi.

This Privacy Policy explains the types of information we may collect, why we collect it, how it may be used or shared, and the choices available to you.

Throughout this policy, "LashMi," "we," "us," and "our" refer to LashMi LLC, a Colorado limited liability company.

This policy applies to information collected through the LashMi website and related online business operations.

Information We May Collect

Depending on how you interact with LashMi, we may collect the following categories of information.

Contact Information

This may include:

Name
Email address
Telephone number
Billing address
Shipping address
Local delivery address
Other contact information you voluntarily provide

Order & Transaction Information

When you make a purchase, we may collect or receive information relating to:

Products purchased
Order number
Order value
Shipping or fulfillment selection
Pickup information
Local delivery information
Transaction status
Discounts or promotions used
Order history
Refund or return information
Customer-service communications

Payment Information

Payments may be processed through Wix Payments or other payment providers available through our website.

Payment processors may collect payment-card details, billing information, transaction information, fraud-prevention information, and other information necessary to process your payment.

LashMi generally does not directly receive or store complete payment-card numbers when payments are processed through independent payment processors.

Payment information is subject to the privacy and security practices of the applicable payment provider.

Professional Information

Because certain LashMi products are intended for licensed beauty professionals, we may collect information confirming or relating to your professional status where reasonably necessary.

This may include a checkout confirmation that you are a licensed beauty professional purchasing applicable products for professional use.

If additional professional verification becomes necessary for a particular product or transaction, we may request reasonably appropriate information at that time.

Account Information

If customer accounts are enabled, we may collect information associated with your account, such as:

Name
Email address
Login or account identifiers
Order history
Saved preferences
Account activity

Passwords and authentication information may be handled through Wix or another service provider responsible for account functionality.

Communications

If you contact LashMi by email, telephone, text message, social media, website form, or another communication method, we may retain the information you provide and our communications with you.

Digital Product Information

When you purchase or access a LashMi digital product, we may collect or receive information related to:

Purchase
Delivery
Download or access status
Customer account
Email delivery
Technical support
License administration

This information may be used to deliver purchased materials, troubleshoot access, maintain purchase records, protect LashMi intellectual property, and address suspected unauthorized distribution.

Website & Device Information

When you visit the website, Wix and other technologies or service providers may automatically collect certain technical information, which may include:

IP address
Device type
Browser type
Operating system
General geographic information derived from an IP address
Pages viewed
Referring pages or websites
Website interactions
Session information
Cookie identifiers
Analytics information
Date and time of visits

The information collected depends on the technologies, cookies, integrations, and privacy preferences active on the website.

2. How We Collect Information

We may collect information:

Directly from you
When you place an order
When you create or use an account
When you complete a form
When you subscribe to restock or promotional updates
When you contact LashMi
When you purchase or access digital materials
Automatically through website technologies
Through Wix and other service providers supporting our business
Through payment processors and fulfillment providers
From other sources when permitted by law

3. How We Use Information

LashMi may use personal information for legitimate business purposes including:

Processing and fulfilling orders
Processing payments
Shipping products
Coordinating local delivery or pickup
Providing digital product access
Sending transactional order communications
Providing customer service
Processing returns or refunds
Responding to inquiries
Maintaining customer accounts
Maintaining transaction and business records
Administering digital-product licenses
Protecting LashMi intellectual property
Detecting or preventing fraud, misuse, or security incidents
Maintaining website security
Troubleshooting website functionality
Understanding website performance and customer interactions
Managing inventory and restock communications
Sending marketing communications when permitted
Improving our products, website, customer experience, and business operations
Calculating and complying with applicable taxes
Complying with legal, accounting, regulatory, and recordkeeping obligations
Establishing, exercising, or defending legal rights

We may also use information for another purpose disclosed to you when the information is collected or with your permission.

4. How We Share Information

LashMi does not disclose personal information simply because another business wants access to our customer list.

We may, however, share information with service providers and other parties when reasonably necessary to operate the business, fulfill purchases, comply with law, or protect legitimate interests.

These may include:

Website & E-Commerce Providers

Our website is hosted and operated using Wix.

Wix may process information necessary to provide website hosting, e-commerce functionality, customer accounts, forms, analytics, security, communications, digital delivery, and other website services.

Payment Processors

Payment and transaction information may be shared with Wix Payments and other payment providers selected or made available during checkout.

Shipping & Fulfillment Providers

Information such as your name, shipping address, contact information, and shipment details may be shared with USPS or another applicable provider when necessary to fulfill an order.

Technology & Business Service Providers

We may use providers that assist with services such as:

Website hosting
Email delivery
Digital product delivery
Customer communications
Analytics
Fraud prevention
Security
Tax calculation
Accounting or recordkeeping
Marketing
Technical support

These providers may process information as reasonably necessary to perform services for LashMi.

Professional Advisors

Information may be disclosed when reasonably necessary to accountants, attorneys, insurers, tax professionals, or other professional advisors supporting LashMi's legitimate business or legal needs.

Legal & Safety Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with applicable law or valid legal process
Respond to lawful governmental requests
Protect LashMi's rights or property
Investigate suspected fraud or unlawful activity
Protect customers or others
Enforce our Terms & Conditions or digital-product licenses
Establish, exercise, or defend legal claims

Business Changes

If LashMi is involved in a merger, acquisition, sale, restructuring, financing, or transfer of some or all business assets, information may be disclosed or transferred as reasonably necessary in connection with that transaction, subject to applicable law.

5. Sale of Personal Information & Targeted Advertising

LashMi does not intend to sell customer personal information for money.

Certain privacy laws may define "sale," "sharing," or "targeted advertising" more broadly than an ordinary monetary sale and may include some disclosures involving advertising or analytics technologies.

If LashMi uses technologies that constitute a sale, sharing, or processing for targeted advertising under applicable law, we will provide any disclosures and opt-out mechanisms required by that law.

Where legally required and technically applicable, LashMi will recognize qualifying privacy preference signals or universal opt-out mechanisms.

6. Cookies & Similar Technologies

The LashMi website may use cookies and similar technologies.

Some cookies are necessary for the website to function properly. These may support functions such as:

Website security
Checkout
Shopping cart functionality
Customer accounts
Session management
Fraud prevention

Other cookies or technologies may support:

Analytics
Website performance
User preferences
Marketing
Advertising

Where required or enabled, visitors may be provided with cookie controls allowing them to accept, decline, or manage categories of non-essential cookies.

Your browser may also provide settings that allow you to control or delete cookies.

Disabling certain technologies may affect website functionality.

7. Cookie & Privacy Preferences

LashMi may use privacy tools provided through Wix or another provider to allow visitors to manage applicable cookie or data preferences.

When available, these tools may record your privacy choices so they can be respected during future visits.

Because website integrations and technologies may change over time, the specific cookies and technologies active on the website may also change.

8. Email Communications

LashMi may send transactional emails relating to:

Orders
Payments
Shipping
Local delivery
Pickup
Returns
Refunds
Digital product delivery
Account activity
Customer-service requests

These communications are necessary or reasonably related to your transaction or business relationship with LashMi.

Separately, you may choose to receive marketing communications, including:

Inventory restock notifications
Product announcements
New professional resources
Promotions
Occasional LashMi updates

Marketing email communications will provide an available method to unsubscribe as required by applicable law.

Unsubscribing from marketing does not prevent LashMi from sending transactional communications reasonably necessary to fulfill or support your purchases.

9. Text Messages & Telephone Communications

If you provide a telephone number in connection with an order, inquiry, local delivery, pickup, or customer-service request, LashMi may use that number for communications reasonably related to that purpose.

Providing a telephone number for order fulfillment or customer service does not by itself constitute consent to receive automated promotional text messages.

If LashMi offers an automated SMS marketing program in the future, any additional consent or disclosures required for that program will be presented separately.

10. Restock Notifications

Customers and website visitors may voluntarily provide an email address to be notified when professional inventory is restocked.

Restock signups may also be used for occasional LashMi promotional or product communications when disclosed at the time of signup and permitted by applicable law.

Recipients may unsubscribe from promotional communications using the unsubscribe method provided in the message.

11. Data Retention

LashMi retains personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

Complete transactions
Maintain order records
Support customers
Administer digital-product licenses
Maintain accounting and tax records
Resolve disputes
Prevent fraud
Protect intellectual property
Meet legal, contractual, insurance, and regulatory obligations

Retention periods may vary depending on the type of information and purpose for which it is maintained.

When information is no longer reasonably necessary, LashMi may delete, anonymize, or otherwise dispose of it consistent with applicable law and available technology.

12. Data Security

LashMi uses reasonable administrative, technical, and organizational measures appropriate to the nature of the business and information involved.

Our website and certain customer information are also handled through Wix and other service providers with their own security practices.

No website, electronic transmission, or storage system can be guaranteed to be completely secure.

Customers are responsible for maintaining the confidentiality of their own account credentials and should notify LashMi if they reasonably believe an account or transaction has been compromised.

13. Your Privacy Choices & Rights

Depending on where you live and whether an applicable privacy law covers LashMi's processing of your information, you may have rights concerning your personal information.

These rights may include the ability to request:

Confirmation of whether personal information is being processed
Access to certain personal information
Correction of inaccurate information
Deletion of certain information
A portable copy of certain information
Information about certain disclosures
Opt-out from certain targeted advertising
Opt-out from certain sales of personal information
Opt-out from certain profiling where applicable
Withdrawal of consent where processing depends on consent

These rights are not absolute and may be subject to legal exceptions.

LashMi may need to verify your identity before fulfilling certain requests.

Where applicable law provides a right to appeal LashMi's decision concerning a privacy request, you may submit an appeal by replying to the decision or contacting us using the information below and clearly identifying the request as a privacy appeal.

LashMi will not unlawfully discriminate against you for exercising applicable privacy rights.

14. Colorado Privacy Rights

Colorado residents may have rights under the Colorado Privacy Act when the Act applies to LashMi and the processing at issue.

Applicable rights may include access, correction, deletion, data portability, and the ability to opt out of certain processing involving targeted advertising, sale of personal data, or qualifying profiling.

Colorado consumers may submit an applicable privacy request using the contact information below.

Where required by applicable law, LashMi will also recognize qualifying universal opt-out mechanisms.

15. Privacy Requests

To submit a privacy-related request, contact:

Email: lashmiilashes@gmail.com

Please include Privacy Request in the subject line and provide enough information for us to reasonably understand and verify the request.

We may request additional information when reasonably necessary to verify identity, protect customer information, or determine the scope of a request.

Authorized agents may submit requests where permitted by applicable law and may be required to provide appropriate authorization.

16. Children's Privacy

The LashMi website and professional products are not directed toward children.

LashMi does not knowingly collect personal information directly from children under 13 through this website for commercial purposes.

If we learn that personal information from a child has been collected in a manner requiring deletion under applicable law, we will take reasonable steps to address it.

17. Third-Party Websites

The LashMi website may contain links to third-party websites or services, including LashGod, USPS, social-media platforms, payment services, or other resources.

Once you leave the LashMi website, the privacy practices of the third party apply.

LashMi does not control and is not responsible for the privacy practices of independent third-party websites.

18. Changes to This Privacy Policy

LashMi may update this Privacy Policy periodically to reflect changes in:

Website functionality
Technology
Service providers
Business operations
Privacy practices
Legal or regulatory requirements

The updated policy will be posted on this website with a revised "Last Updated" date.

Where required by law, additional notice or consent will be provided before materially different uses of personal information occur.

19. Contact Us

For questions regarding this Privacy Policy or LashMi's privacy practices:

LashMi LLC Colorado, United States Email: lashmiilashes@gmail.com Phone/Text: (720) 568-0751 Instagram: @lashmiilashes